Consumer law

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A law[1] he emerging post-World War II consumer law in Brazil protects consumers through comprehensive legislation such as the Consumer Defence Code (CDC). The law guarantees rights such as product safety, clear information and protection against unfair practices. Consumers are safeguarded by strict supplier liability for defective products and services, with provisions for exchanges, repairs or refunds. The legal framework allows for individual and collective action through consumer defence agencies such as PROCON and the Public Prosecutor's Office. Key protections include access to judicial bodies, freedom of choice and a presumption of defect if products do not meet reasonable expectations. Sanctions range from administrative fines to criminal penalties, with the burden of proof often favouring consumers. This system[2] aims to balance the power between consumers and markets, guaranteeing fair commercial interactions and consumer welfare.

Terms definitions
1. law. The law has evolved through complex historical stages, from ancient Egyptian and Sumerian codes to sophisticated Roman legal systems. Ancient civilisations developed organised legal structures, with significant innovations emerging in Greece and Rome. Roman law, strongly influenced by Greek philosophy, was systematically codified and subsequently rediscovered in the 11th century, forming the basis for continental European legal systems. During the Middle Ages, custom and case law replaced rigid Roman codes, with the English royal courts developing common law precedents. Modern legal systems emerged with influential codifications such as the Napoleonic and German civil codes, demonstrating increasing standardisation. Throughout history, law has been closely connected to the development of civilisation, continually adapting to changing social contexts and reflecting national identities through philosophical, cultural and professional influences.
2. system. A system is a complex arrangement of interconnected components working towards a common goal. Characterised by functional integration and synergy, systems can be physical or conceptual, ranging from biological organisms to organisational structures. Biological systems follow a hierarchical organisation from atomic to cosmic levels, while information systems in computer science focus on algorithmic processes. Systems interact dynamically with their environment through inputs and outputs, maintaining homeostasis through continuous communication between elements. Different types of systems exist across disciplines, including human biological systems such as digestive and nervous systems, and social systems such as economic and legal structures. The core principle underlying all systems is the interdependence of the components, where changes in one part can significantly influence the functionality and performance of the entire system.
Consumer law (Wikipedia)

O Consumer law is the branch of law which deals with legal relationships between suppliers of goods and services and their consumers.

Consumer law.

In other words, consumer law is the sum of legal rules and principles that involve all consumer relations, i.e. relations between the consumer and the supplier of products and/or services.

Its aim is to ensure that consumers have access to information about the origin and quality of products and services; to protect against fraud in the consumer market; to guarantee transparency and safety for users of goods and services and to harmonise consumer relations through judicial intervention.

Consumer law ensures that consumers can turn to the courts to prevent and remedy property damage resulting from a failure to supply goods and services to the end consumer.

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